Yes. We take data security very seriously. All data to and from the app is encrypted using strong 256-bit SSL encryption. Our servers are automatically backed up each night so your data can be restored if necessary.
Our customer support team is available by phone on weekdays during normal business hours (eastern time). The team can also be reached by email 24 hours a day, seven days a week. You can expect a helpful response within 24 hours, although we are generally able to respond to requests the same day. We also [...]
Yes! For schools who have needs that don’t fit into our three default plans, we can create a plan customized to your exact situation and budget. Get in touch with us to start the process.
We offer a 14-day free trial so you can try the app and experience how easy it is to build a transcript. During the trial period, you have complete access to all of Transcript Maker’s many features. When you print transcripts during a trial, you will see a “SAMPLE” watermark in the background. Upgrading to [...]
No. You don’t have to share your credit card information to sign up for a free trial. When the trial period ends, your account will cancel itself automatically. You won’t be charged.
If you are unhappy with the app for any reason, we’ll be happy to issue a refund subject to our refund policy. Your satisfaction is important to us! Please let us know if you have any suggestions for the app. We’re always making improvements.